Frequently Asked Questions
There is no question too big or too small for our veterinary team. We have provided some answers to our most common questions.
Do you take walk ins?
No, all patient visits are by appointment only.
Schedule an appointment here.
Do you see emergencies?
Yes, often. However, we are not an emergency or walk-in clinic, so please call. We save specific time slots in each day for pets needing care more urgently. These do tend to fill up fairly quickly in the morning. If we have reached our capacity for patients for the day, we will need to refer you to the local urgent care or emergency walk-in clinics. While we wish we could serve every patient in need, we also need to make sure that the patients we have for the day have enough staff to adequately care for them.
What is meant by Fear Free?
Can you bill me?
Do you hospitalize patients?
We are an outpatient clinic. While we do keep patients during the day to perform tests and administer treatments, we do not have overnight/24 hr staff and do not keep pets here unattended. Patients not well enough to return home will be recommended to be transferred to the local Emergency hospital/ICU.